Here at Motive Mall, We Care.
We love our Customers, Partners and Employees ♥. Here is our response to the global pandemic, Covid 19.
During times like these, nothing is more important than our health and our loved ones. On behalf of the Motive Mall ( and the whole company, Motive Africa Limited ) team, I would like to start by wishing you, your families, and your teams good health during these difficult times.
We know that there is no way to put a pause on your daily activities and shopping, and that’s why I want to reassure you that our team is doing everything we can to support you. Even though today’s situation can hardly be described as “business as usual”, we will do our best to make it feel that way during our interactions with you. We are available for your calls, questions, and concerns.
So we have set aside Five Million Naira Shopping Vouchers to thousands of people. You can enjoy your share by using the code "MOTIVECOVID" while shopping on our website or app.
As a global organization, we’ve been closely monitoring COVID-19 since its early stage. As a result, we’ve been able to take proactive measures to ensure we maintain the same level of platform acc essibility as usual, and uninterrupted service and delivery to the millions of users on our App and Websites.
Motive Mall has improved our online payment channels a nd the wallet payment operations in order to reduce the use of cash and also we will be providing tips regularly on how to stay safe via our social media channels and app notifications.
We are doing everything we can to ensure the continued sanitization of all our products and facilities especially the fast and quick delivery of orders. Our team is committed to staying healthy, and helping our customers stay healthy, too. Areas where lockdown has been eased will maintain our normal shipping policy but inter state restrictions might cause a bit of delay with orders.
We apologize for any delays in getting your order to you. Production or shipping may be impacted by global issues beyond our control, and cause a bit of a wait.
We hope to maintain regular order shipments as best we can, and we appreciate your patience.