Send and Receive Packages, Order Local and International Pickup and Delivery from the comfort of your location with Motive Mall Logistics. Download The Motive Mall App to use our Logistics Services and get started on an amazing delivery and logistics experience. Focus on your ecommerce business while we handle the delivery headache for you! For support, contact us at logistics@motivemall.com or Call 08131880035. Motive Mall Logistics is your Go To Logistics Company for all E-commerce and Personal Delivery Needs, both Local and International.

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With a strong logistics presence across Nigeria. We provide multiple delivery options when sending parcels. Whether you are sending parcels within your city or to a different state, Motive Logistics offers the most affordable courier service. We have some of the cheapest Same Day Delivery prices available online in Nigeria ! 

Your parcel will be picked up from your doorstep, and delivered when you choose from a wide selection of our domestic services online or when you give a call. You can also visit our nearest Drop Off Centres and Offices to send your parcels. Our trusted personnel will find the best solution that meets your needs.

FAST & ACCURATE DELIVERY SERVICES: At Motive Logistics, we are committed to providing smart and effective Logistics Solutions for every business and personal needs. With timed deliveries that offer complete flexibility.

TRACK IT: When you send parcels through us, you can track your package conveniently and always stay updated with every single status of the pickup and delivery.

DOMESTIC COURIER SOLUTIONS: Whether sending within the city or across the country, Motive Logistics is here to serve you. Motive Logistics offers safe and speedy delivery to your doorstep.

E-COMMERCE LOGISTICS: We work in partnership with you to achieve the right delivery solutions that will convey positive outcomes to your e-Commerce business. As one of the best delivery companies in Nigeria, Motive logistics services is tailored to empower businesses & individuals by offering top-notch courier solutions and excellent customer services. A successful ecommerce business needs an effective and reliable logistics service to support its daily delivery needs. Book us today.

INTERNATIONAL COURIER SOLUTIONS: We reckon how important it is for you to reach all your international destinations via a single service provider with capacity to respond flexibly. We are working on introducing this soon. 

Through our International Courier service, we are now able to provide expedited Air Freight delivery, Air Cargo and Excess Baggage delivery. We will provide international logistics services and delivery of documents, parcels and freight from Nigeria to over 11 countries around the world within 5 to 7 business days. We know how important it is for your parcels to reach its destination via a single service provider with the capacity to respond flexibly. We are available 24/7!  Start sending today by booking via our App or call 08131880035

LATEST TECHNOLOGY: Innovation is deeply ingrained in our corporate culture, and has long been a driving force in the growth of Motive Logistics services. Our Motive Mall app ( Logistics Section ) is designed to ensure deliveries are 10x faster. At Motive Logistics, creativity is celebrated and rewarded.

SOCIAL COMMERCE: As the leading logistics service provider among other delivery companies in Africa, Motive Logistics is tailored to empower businesses & individuals by offering top-notch courier solutions and excellent customer services on the go.

TIMELY DELIVERY: We are committed to providing cost effective Logistics solutions for every business in Africa. With faster and technology powered delivery services, we offer complete flexibility that are timely and reliable.

 

You probably have a couple of questions about our shipping services. How exactly does Motive Logistics work? At Motive Mall, we take the questions, feedback and complaints from our community very seriously.

 

Local Shipments and Courier FAQs

Question: How are delivery rates calculated on Motive Logistics?

Delivery rates on our platform are determined by the weight of the package and its delivery location. Hence, we advise that you know the actual weight of your package to prevent a ‘’supplementary charge” (explained below).

Question: Can I drop-off my packages?

Yes, you can. While booking your shipments on our platform, you have the grand option to choose between dropping off your packages or having our courier partners pick them up from you. 

Question: Are local deliveries door-step deliveries?

Yes, they are. However, you can also request to pick-up your packages from designated areas.

Question: What states do your courier partners deliver to within Nigeria?

All states. No limitations. No Boundaries.

Question: What is the delivery timeline for local shipments?

The estimated delivery timeline for local shipments is 2–6 working days after pick-up or drop-off. Delivery delays can be caused by e.g. weather events, Customs or strikes. In case your shipment has not arrived within 10 days after the expected delivery time, please contact us.

Question: Do you facilitate the shipments of drugs?

Yes, we do. However, the shipper of the package will have to provide a comprehensive Doctor’s Report must be signed and stamped with the Hospital’s letterhead and the document should carry the name of drugs, duration, and dosage needed.

Question: Do you facilitate the shipments of edibles?

No, we do not. This is because perishable items are likely to decay or go bad quickly.

Question: Why is “address information needed” for my shipment?

This is because our courier partner is unable to locate the delivery address attached to this shipment. To resolve this, please send an email to logistics@motivemall.com with an alternative phone number and a full address (house number, house street and a landmark).

Question: What is a ‘’Supplementary Charge’’?

This is incurred when the actual weight of a package is more than the weight you declared. Warmly note that packages dropped off or picked up by our courier partners are re-weighed before forwarding for delivery, hence an extra charge may be incurred and Motive Logistics won’t be responsible for this charge.

Question: Are packages insured on Motive Logistics?

Yes, they are if paid for. We have two insurance plans:

  1. Standard Insurance: This insurance is free. However, should there be an issue of missing packages etc, you will only be liable to a compensation fee of N10,000 (regardless of the worth of the package).
  2. Extended Insurance: This insurance isn’t free. The charge for this insurance is N1,500 for packages valued below N100,000 and 2% of packages valued above N100,000. If there is an issue of missing packages etc, with proof and a laid claim, you are liable to a compensation fee up to N50,000 coverage.

 

International Shipment and Courier FAQs

Question: How are delivery rates calculated on Motive Logistics?

Delivery rates on our platform are determined by the weight of the package and its delivery location. Hence, we advise that you know the actual weight of your package to prevent a ‘’supplementary charge” (explained below).

Question: Can I drop-off my packages?

Yes, you can. While booking your shipments on our platform, you have the grand option to choose between dropping off your packages or having our courier partners pick them up from you.

Question: Are international deliveries door-step deliveries?

Yes, they are. However, you can also request to pick-up your packages from designated areas.

Question: What countries does your courier partner deliver to?

Our courier partners deliver to anywhere in the world apart from Russia.

Question: What is the delivery timeline for international shipments?

The estimated delivery timeline for international shipments is 3 – 9 working days after pick-up or drop-off. Delivery delays can be caused by e.g. weather events, Customs or strikes. In case your shipment has not arrived within 10 days after the expected delivery time, please contact us.

Question: Do you facilitate the shipments of drugs?

Yes, we do. However, the shipper of the package will have to attach a doctor’s prescription with the receiver’s name. If this document is not provided, we will not be able to facilitate delivery.

Question: Do you facilitate the shipments of edibles?

No, we do not. This is because perishable items are likely to decay or go bad quickly.

Question: Are custom charges incurred on international shipments?

Yes, international shipments are liable to be taxed by customs. Every shipment that leaves Nigeria has to go through an import procedure determined by Customs law in the destination country, and shipments are cleared through the value and quantity of the package(s). Motive Logistics is not liable for customs fees, all customs fees are to be paid by recipient according to the destination country rules.

Question: Why is Customs holding my shipment?

Shipments must be custom cleared at destinated countries. Customs clearance processing times differ from country to country and cannot be influenced by our courier partners or Motive Logistics. For some countries, duties and taxes may be due. Customs may hold your shipment because they require more information. In this case, they will contact you directly.

Question: What is a ‘’Supplementary Charge’’?

This is incurred when the actual weight of a package is more than declared weight. Warmly note that packages dropped off or picked up by our courier partners are re-weighed before forwarding for delivery, hence an extra charge may be incurred and Motive Logistics won’t be responsible for this charge.

Question: Are packages insured on Motive Logistics?

Yes, they are if paid for. We have two insurance plans:

  1. Standard Insurance: This insurance is free. However, should there be an issue of missing packages etc, you will only be liable to a compensation fee of N10,000 (regardless of the worth of the package).
  2. Extended Insurance: This insurance isn’t free. The charge for this insurance is N1,500 for packages valued below N100,000 and 2% of packages valued above N100,000. If there is an issue of missing packages etc, with proof and a laid claim, you are liable to a compensation fee up to N50,000 coverage.

Question: Do you import to Nigeria?

No, we don’t at the moment. However, we are taking active steps to make this possible on our platform.

 

 

OUR PRODUCT OFFERS:

EXPRESS DELIVERY SERVICES:

This service is more than just a delivery service. With an established reputation for speed and reliability, Motive Logistics offers priority courier services to meet your needs every single hour of every single day. If getting that package to its destination is important to you, then it's definitely important to us.

PICKUP AND DELIVERY SERVICES

Enjoy the convenience of our flexible pick up service option - which means we collect your consignment at a time that suits you. We can also schedule regular daily pick-ups at fixed times or on select days. Friday pick-ups are also available if requested. 

HOUSEHOLD MOVING & OFFICE RELOCATION SERVICES

When it comes to household moving and office relocation services, Motive Logistics is your trusted logistics provider to offer a customized household moving or office relocation plan that meets the requirements of all of its customers.

MAIL ROOM SERVICES

For larger companies that often have a need for inter-office mail delivery, Motive Logistics offers Mail Room services. Our couriers will pickup and disperse office mail on a daily or twice daily basis; following your explicit instructions.

Motive Logistics BUSINESS SOLUTIONS

We offer complete business solutions to drive results for your business. We are offering fast and easy business support solutions to small, medium, large organizations. Contact us at logistics@motivemall.com

SENSITIVE & FRAGILE TECHNOLOGY FREIGHT

We are the experts in the movement of high value and sensitive equipment used in industries as diverse as medical, laboratory, communications, broadcasting, hi-tech office, computers and data processing.