Yes. Please show your ID to the delivery associate / pick up station. It can be your Voters Card, Driver's License, Work ID or your Passport or School ID
Yes. Please ensure your representative has the tracking number and a signed copy of your ID.
Yes. Use our contact form to go through our return process.
No, you don't need an existing account to shop with us. Simply register within 1 minute to shop with us.
Step 2: Pack your product
- Pack your product according to the return conditions.
- Include all tags, accessories or free gifts you received
- If you requested a pickup, we will contact you to arrange a pickup time.
- If you selected a drop-off station, please drop your package at your selected drop off station following the given instructions ( shipping charges will apply).