Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

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  How can I return my product?
  
  
  
  
  
  
  
  
  Step 1: Log your return request
  
  
  
  
  
  
  
  
  Go to Contact Page and complete the contact form notifying us of your return. And a customer service agent will reach out to you shortly. 
  
  
  
  Step 2: Pack your product
  

  
  
  • Pack your product according to the return conditions.
  
  
  • Include all tags, accessories or free gifts you received
  
  

  
  Step 3: Return your product
  

  
  
  1. If you requested a pickup, we will contact you to arrange a pickup time.
  
  
  2. If you selected a drop-off station, please drop your package at your selected drop off station following the given instructions ( shipping charges will apply).